Quid Market | Payday Loans and Same Day Loans | Faqs
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£550 *
Subject to Status
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*Minimum Loan £150, Maximum New Customer Loan £225
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Representative
3280.0% APR Representative Example
Representative Example Rate of Interest: 28.5% fixed (i.e. £28.50 per £100 borrowed) and is applied to the
amount of credit that you borrow. This rate is only applicable when
borrowing over 26 days. Loans over shorter and longer periods are charged at different rates
Total amount of Credit: £225
Duration of agreement: 26 days
Total amount repayable: £304.13 in a single repayment on the due date
Total charge for Credit: £79.13 (comprising £64.13 interest and £15 funds transfer fee)
Interest Rate: 400.1% per annum
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Frequently Asked Questions

Quid Market Express Service, ensures your loan application, is given priority processing in our loans department. If your loan is approved, Express Service Guarantees your money will be into your account the same day, provided you have completed your application before 5pm, on a working day. Express applications received after 5pm will be processed as soon possible and the money will be into your account by 11am on the next working day.
Express service is optional, but if selected, ensures you receive your money as fast as possible. We do make a £15 additional administration charge for our Express service on approved loans only. The charge is deducted from the amount we deposit into your bank account.

Quid Market Standard Service, in most cases, our Standard Service, ensures you will receive your money into your bank account within 24 hours from your application being completed and approved on a working day.

We will transfer the funds directly into your bank account. Once the loan is deposited into your bank account, depending on your bank, you should be able to have access to the funds today if you opt for the Express Transfer service. Please note an additional £15 service fee applies if you choose the Express Transfer service and this amount is deducted from the loan amount before you receive it.
If you have a question, often we have been asked the same question before. As a result we have compiled a list of answers for questions that are frequently asked.
How much may I borrow?
You may borrow from £150 and up to £400, subject to approval and affordability. As a new borrower you may qualify for up to £225. After repaying the loan as agreed, your future loan amount may be increased. However, payday lending is a short term expensive form of credit and you should not use it for longer-term borrowing.
How and when will I receive my money?
Once the loan is deposited into your bank account, depending on your bank, you should be able to have access to the funds today if you opt for the Express Transfer service. Please note an additional £15 service fee applies if you choose the Express Transfer service and this amount is deducted from the loan amount before you receive it.
Do I qualify for a Quid Market Loan?
If you are at least 18 years old, a resident of the UK, have a current bank account, a Debit Card and you are employed with a regular source of income of at least £750 per month, then you may qualify for a Quid Market Loan. Subject to status.
Do I still qualify for a Quid Market Loan even though I have bad credit?
We understand that not everyone has a perfect credit history.... So we have developed a state of the art decision making process that takes everything into account. We undertake affordability checks but even if you’ve got a poor credit history it may not necessarily affect our decision. In order to ensure we are able to process your application, it is important that you provide us with as much accurate personal information as possible.
What are my options to repay or extend my loan?
You may contact us on 0115 845 6434 or email us at mail@quidmarket.com to apply to extend or repay your loan. This allows you to have the flexibility to repay in full or just pay the interest only for another month. If you wish to apply to extend your loan, subject to approval, your repayment date will move to your next pay date, providing you more time to budget to repay your loan. In order to help manage the amount borrowed by our customers to a more sustainable level we will take a payment in addition to the interest which will come off the loan amount (known as the Principal). We will notify you of the amount of principal to be repaid with the documentation we email to you, should your extension application be approved. This is done to drive down the amount owed to help ensure customers do not get into a never ending cycle of extending pay day loans.
How do I update my information?
If any of your information changes, please send us an email by clicking on contact us with the updated information. Once received we will update your information and send you a confirmation of the changes by e-mail.
What are Quid Market's opening hours?
8am – 7pm Monday – Thursday, 8am - 6pm Friday and 9am – 4pm Saturday.
Customers can manage their accounts and make payments using the Existing Customer Area 24 hours a day, 7 days a week.
What is a Debit Card Continuous Payment Authority (CPA)?
Continuous Payment Authority is also known as a CPA - by signing the loan agreement you authorise us to use a CPA to take payment from your Debit Card. We will apply for the loan amount on the agreed due date but If the payment is not received on this date the CPA allows us to apply for full or part payments of the amount due on various dates thereafter. You can cancel the CPA by contacting Quid Market or your bank but you will still owe the account balance and you must ensure you have an alternative method of payment. If you do not want us to apply for part payments on various dates you must contact us immediately to make suitable alternative arrangements to repay.
What are the consequences of not paying?
Please refer to our charges page here
Responsible Lending
Quid Market is Committed to Responsible Lending:
Quid Market will:
• Always assess that customers can afford loans, and are able to repay them.
• Offer short term loans aimed at the borrowing requirements of our customers.
• Always treat customers in a courteous, helpful manner, aiming to deliver high standards of customer service and satisfaction.
• Provide transparent and clear information covering all aspects of loans and contracts.
• Willingly provide additional information required by customers, by telephone or e-mail. For further information, go to the contacts tab of our site.
• Treat customers fairly and work with those that are experiencing financial difficulties or hardship.
• Require customers to submit accurate and up to date information, to enable Quid market to make a fair assessment of affordability of the loan.
• Always assess extension applications in full for approval and have a policy on the amount of principal to be repaid.
Quid Market will not:
• Aim to target people with financial or debt problems.
• Lend to people who they believe will be may be unable to repay the loan.
• Deal with customers if there is any doubt regarding their identity or authenticity.
We appreciate the pay day lending industry may not be the cheapest option out there for people but it is convenient and flexible. If used properly, it does compare favourably to other options, but only if used how it’s designed – a short term aid to needing that extra bit of cash from time to time.

As a customer, there is also some responsibility to consider – if your application is approved this becomes an important contract – we think our application process is as clear and transparent as it can be, so in return, we expect our customers to only go through with the application if you’re certain to have sufficient funds available to make the repayments on the agreed date. Failure to do so may jeopardise your chances of obtaining future credit through ourselves, and in extreme cases, may result in your details being passed on to third party debt collection agencies and lead to legal proceedings.
Complaints Handling Procedure
Our complaints policy

We are committed to providing a high-quality service to all our clients. When something goes wrong we need you to tell us about it as this will help us to improve our standards.

As a consumer credit lender our services are subject to the jurisdiction of the Financial Ombudsman Service. If you have a complaint about our services you should write to us either by post, telephone or email using the details on the Contact Us page and we will endeavour to resolve it as soon as possible.

What will happen next?
  1. We will send you a letter acknowledging receipt of your complaint within 3 days of receiving it, enclosing a copy of this procedure.

  2. We will then investigate your complaint. This will normally involve passing your complaint to a Manager who is independent from the department involved in the complaint. They will then review and investigate your complaint and gather information from any member of staff who has handled your account.

  3. The Manager will then write to you to advise of our findings, any action taken with a view to resolving your complaint. S/he will do this within 30 days of sending you the acknowledgement letter. If you are not satisfied with our finding you have a number of options:
    1. You can contact us and ask that a Senior Manager or Director reviews the complaint. We will then write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
    2. You can refer your complaint to our trade association, the Consumer Credit Trade Association who offer a reconciliation service. Their details are below.
    3. You can escalate your complaint to the Financial Ombudsman Service. They are an independent body who are responsible for resolving disputes and their service is free to use. Their details are below. You may refer your complaint to them if you are dissatisfied with our response or if we do not respond within eight weeks of when we first received your complaint. You then have six months in which to refer your complaint to them from the date of our response letter.
Organisations
  • Consumer Credit Trade Association,
    Suite 4 The Wave, 1 View Croft Road, Shipley, West Yorkshire, BD17 7DU
    Web: http://www.ccta.co.uk/
    Telephone: 01274 714959 Fax: 0845 257 1199
    Email: jeanette.beaumont@ccta.co.uk

  • The Financial Ombudsman Service
    South Quay Plaza, 183 Marsh Wall, London, E14 9SR
    Web: www.financial-ombudsman.org.uk
    Telephone: 020 7964 1000 Fax: 020 7964 1001
    Email: complaint.info@financial-ombudsman.org.uk

If you would like a copy of our Complaints procedure you can contact us on 0115 845 6434 or email us at mail@quidmarket.com.
Quid Market are regulated by the Financial Conduct Authority and we abide by all rules, regulations and codes of practice set out by them, so you can be sure what we do, and the way we do it is completely above board and secure.
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Opening Hours:

Monday – Thursday 8am–6:30pm
Friday – 8am–6pm
Saturday – 9am–4pm
Sunday – CLOSED

Customers can manage their accounts and make payments using the
Existing Customer Area 24 hours a day, 7 days a week.


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Quidmarket is a trading name of Stagemount Limited and is authorised and regulated by the Financial Conduct Authority, Stagemount Ltd, Foxhall Business Centre, Foxhall Road, Nottingham, NG7 6LH  |  Reg No: 07259223  |  Consumer Credit License: 0638868  |  Data Protection: Z2501836